Governance arrangements
Professional authority
Training & licensure requirements
Delivery arrangements
How care is designed to meet consumers' needs
Availability of care
Culturally appropriate care
Package of care/care pathways/disease management
By whom care is provided
Self-management
System - Performance management
Skill mix - Role expansion or extension
Skill mix - Multidisciplinary teams
Skill mix - Volunteers or caregivers
Staff - Training
Staff - Continuity of care
Where care is provided
Outreach
Implementation strategies
Consumer-targeted strategy
Information or education provision
Behaviour change support
Skills and competencies development
(Personal) Support